WordSmart Contact Form



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KNOWLEDGE
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WordSmart Helps Teachers
Close the Achievement Gap
There is a consensus building among researchers that
vocabulary is the missing link in reading education.
Many children enter school 3,000-4,000 words behind their peers in oral vocabulary. By fifth grade this vocabulary gap has turned into a five-year deficit in reading comprehension. This in turn affects a student´s performance in all subject areas. WordSmart fills these literacy gaps through individualized instruction.
Essential Vocabulary
Features
Testimonials
Options
Vocabulary is Essential for Success
“Vocabulary level is the best predictor of overall success in school and performance on the SAT-Verbal and other similar tests.”
- Johnson O’Connor Research Foundation

The size of children's vocabulary knowledge is strongly related to how well they will come to understand what they read.
"Logically, children will need to know the words that make up written texts to understand them, especially as the vocablary demands of content-related materials increase in the upper grades."
-Stahl and Nagy (2006)

Testimonials

WordSmart makes vocabulary acquisition painless!
The screens are easy to navigate and the five types of study exercises provide well-integrated reinforcement. The user can target the professional level at which he/she would like to operate and see real progress within a relatively short period. WordSmart is an excellent professional development tool for busy adult learners. It’s perfect for ‘Type A’s’ who want to develop a competitive advantage!
Beverly Cunningham
Writing Instructor, Marine Corps University, Expeditionary Warfare School
Quantico, VA

Thank you WordSmart for finally creating an interactive vocabulary program that keeps my students intrigued, involved, and energized!
We have had great success at our high school using this program to improve our PSAT, SAT, ACT, and TAKS scores. The students love the laser tag game and being able to actually hear the words is a tremendous advantage to improving vocabulary. Before WordSmart, we used worksheets and flashcards. Now we have actually moved into the 21st century and students are learning words faster, hearing words repeated frequently, and utilizing them in everyday conversation. Be aware that this program is not just for students in high school or lower grades; many of our faculty have used this program to prepare them for the GRE before working on their masters and doctorate degrees. A user of the program myself, my students frequently ask which level I’m on, and thus the competition begins! WordSmart offers the best vocabulary program by far that REALLY works and has a staff that not only backs up its product, but is service oriented – how refreshing!
Donna Wallace
English Department Chair/Van High School ULC Academic Coordinator Van, TX
WordSmart effectively presents a wide range of vocabulary words and supplies exercises that keep the students alert and engaged.
Dr. George Mecherly, Ph.D.
Chairman, English Department Roman Catholic High School
Philadelphia, PA

WordSmart Contact Information
Phone: 800-858-9673 ext 181
Fax: 858-707-1084

Mailing Address:
WordSmart
10025 Mesa Rim Road
San Diego, CA 92121

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Options
WordSmart has several choices to match your exact learning situation.

Physical Server
WordSmart can build a physical server loaded with our Learn1 software, and send it to you to be put on your local network.

Cloud Access
With your subscription to Learn1, you can access WordSmart's servers in the cloud, log in and use Learn1 from anywhere.
Features

Home Screen: Choose One of Five Learning Modes
From the Main Screen you can access multiple learning modes, change the volume, monitor your progress, view the talking word list, change users, or exit.

Multiple Choice
Multiple Choice with Audio Discussion is the most content rich section. After you identify the correct word you are presented with the audio discussion.

Flashcard Exercise
Flash Card is the exercise for familiarizing yourself with new words and their definitions.

Column Matching
Column Matching exercise takes a core word and asks you to drag it over to the corresponding synonym.

Audio Discussion
Audio Discussion presents antonyms, synonyms, and derivations of Core Words. The information can be viewed on screen or read aloud with correct pronunciation.

Laser Review
A fun game that lets you blast at the words matching the definition given to you.


"WordSmart surpasses all of the competition with its vocabulary and writing improvement features…"

—TopTenREVIEWS.com, SAT/ACT Prep Software Reviews 2011
SAT/ACT Pro
Increase your SAT score by 300 points!
Work with your own Live Premium Tutor.
Learn life-changing vocabulary and reading skills.
24-Hour Video Access.
WordSmart Pro is the advanced learning system that gives students personalized attention and a rigorous course of study designed around their unique needs. With a strong focus on building core knowledge this is the best SAT/ACT training on the market.
Essential Vocabulary
Features
Guarantees
Options
PRO Guarantees


WordSmart PRO
WordSmart Pro includes:
Real-Time Live Tutoring
On-Demand Web-based practice problems
Structure of a 4-Month Course
Lessons taught by industry-leading tutors
The only vocabulary builder based on research<
Adaptive, individualized practice problems
Industry-Leading Money-Back Guaranee
With WordSmart Pro you will have access to all these features, and many more. Please call 1-800-858-9673 for more information.
PRO Features

"Thank you WordSmart, for finally creating an interactive vocabulary program that keeps students intrigued, involved, and energized!"

—Donna L. Wallace, English Dept., Van, TX
More Info!
High School Excellence!
Get into the college of your choice.
Cut your study time in half.
Improve your SAT and ACT score - Guaranteed!
Just 20 minutes study a day, twice a week!
WordSmart has already helped thousands increase their English vocabulary dramatically. How do we know? Because they kept the software and continued to order more! You will too. We guarantee it.
Essential Vocabulary
Features
Guarantees
Options
HSE College Preparation


HSE Features

"Thank you WordSmart, for finally creating an interactive vocabulary program that keeps students intrigued, involved, and energized!"

—Donna L. Wallace, English Dept., Van, TX
Word Adventure
Perfect for 3rd-6th Grade Readers.
Parents' Choice Award Gold Medal Winner.
Easy to keep children engaged with fun games.
Help get your child to the Head of the Class.
Award-winning Word Adventure makes learning vocabulary fun and prepares your child for academic success! Join Dano on his space mission through the planets to Word Adventure Land. Your child will build their word power by learning over 2,000 words!
Vocabulary
Features
Awards
Fun Games
Awards


Top Ten Reviews
2012 Gold Award

Parents Choice
Gold Award

Parents Choice
Silver Award
Fun Games
Dano needs your help completing his Word Adventure! Join him on his space mission and help him find his way through the planets to Word Adventure Land, where he can build his word power. There are 2,000 words defined and Dano can’t remember them all on his own. Travel in time with Dano and help him with his word challenge in Multiple Choice. You and Dano can do a quick review in both Flashcards and Sentence Completion, before you help him drag and click his way back to the platform of his rocket ship in Column Matching. Finally, you can be the pilot of the spaceship as you help Dano shoot his way out of the Laser Review Game, where he encounters a dangerous Asteroid Field. With real-time interactive 3D graphics and videos, Dano’s space adventure makes learning new words and improving reading skills fun and easy! Word Adventure is specifically designed for children to dramatically enhance their vocabulary and improve reading comprehension.

“…this is by far the best vocabulary improvement program I have used. It is entertaining, informative and makes learning a lot of fun.”

—J. Howsden
Grade School Excellence
Improve Reading and English grades - Guaranteed!
Vocabulary is the leading indicator of academic achievement.
Award-winning software design.
Dramatically improve reading comprehension.
There’s a crisis in America’s education system. Researchers agree that vocabulary is the missing link in reading education. Don't let your child fall behind, meet the new standards with this excellent vocabulary building system.
Vocabulary
Features
Awards
Interactive
Interactive Learning and Games
The WordSmart Excellence Series is a tried-and-true learning environment that combines interactive learning excercises with fun and exciting games to create the ultimate learning experience. Sharpen your skills and dive into the WordShark game where your understanding and hand-eye coordination will make the all the difference. Great for children of all ages.

“…this is by far the best vocabulary improvement program I have used. It is entertaining, informative and makes learning a lot of fun.”

—J. Howsden
Middle School Excellence
Improve Reading and English grades - Guaranteed!
Vocabulary is the leading indicator of academic achievement.
Award-winning software design.
Dramatically improve reading comprehension.
There’s a crisis in America’s education system. Researchers agree that vocabulary is the missing link in reading education. Don't let your child fall behind, meet the new standards with this excellent vocabulary building system.
Vocabulary
Features
Awards
Interactive

“…this is by far the best vocabulary improvement program I have used. It is entertaining, informative and makes learning a lot of fun.”

—J. Howsden
Adult Excellence
DEVELOP high regard among peers.
PUSH your career to new heights.
INCREASE your self-confidence.
SELL more products and services.
Every day, people judge you by the words you choose. Whether what they think is true or not, what you say says a lot about your intelligence, education, and status. Studies show a direct correlation between vocabulary and rank on the corporate ladder.
Advanced Methods
New Features
Proven Results
Mastery
Proven Results
A study by scientist Johnson O’Connor helped quantify a direct correlation between vocabulary and rank on the corporate ladder. Thus, your ability to achieve success, whether it’s in your relationships, school, career, or business, depends highly on your ability to communicate effectively. Other studies show that vocabulary scores are the ONLY measure found to consistently correlate with income levels. A Human Engineering Laboratory Study tested the vocabularies of thousands of people in various careers and age groups, and found that the people drawing the highest salaries scored highest on the vocabulary test. Every day, people judge you by the words you choose. Whether what they think is true or not, what you say says a lot about your intelligence, education, and status.
Mastery
After just 20 hours with the WordSmart program, you will have internalized so much knowledge of the English language that you will be able to identify the meaning of ANY word you come across on your tests or in the office.

“I think it’s one of the major reasons why an individual gets hired or not…. Very often, clients will ask us to qualify people on their ability to communicate verbally.”

—Tom Defillipo, Corporate Recruiter
Speed Reading
Increase your reading speed up to 10 times.
Strengthen eye muscles / enhance eye-to-brain coordination.
Works with all ages, from 8 years old to PHD.
Perfect WordSmart Companion.
Train your brain to process information lightning fast.
Advanced Methods
New Features
Proven Results
Mastery

“I think it’s one of the major reasons why an individual gets hired or not… Very often, clients will ask us to qualify people on their ability to communicate verbally.”

—Tom Defillipo, Corporate Recruiter
$69.95
Buy Now!
GRE/GMAT Test Prep
Guaranteed to raise your IQ.
Significantly improve critical thinking and writing.
Acquire essential vocabulary skills for lifelong success.
Own One of the Most Intelligent Tools Designed to Prepare You for Success on the GRE/GMAT Exam!
Advanced Methods
New Features
Proven Results
Mastery

"Thank you WordSmart, for finally creating an interactive vocabulary program that keeps students intrigued, involved, and energized!"

—Donna L. Wallace, English Dept., Van, TX
$199.99
Buy Now!
ESL (English as a Second Language)
Guaranteed to raise your IQ.
Significantly improve critical thinking and writing.
Acquire essential vocabulary skills for lifelong success.
Own one of the Most Intelligent Tools Designed to Prepare You for Success on the GRE/GMAT Exam!
Essential Vocabulary
New Features
Achieve Success
Mastery
Thank you WordSmart, for finally creating an interactive vocabulary program that keeps students intrigued, involved, and energized!
"Thank you WordSmart, for finally creating an interactive vocabulary program that keeps students intrigued, involved, and energized!"

—Donna L. Wallace, English Dept., Van, TX
$179.95
Buy Now!
About Wordsmart
About WordSmart
Pioneers in effective learning environments and retention, WordSmart is an award-winning, privately owned company located in San Diego with over 100 employees responsible for Course and Content Development, Tutoring, and Educational Consulting.

Schools, companies, institutions, families, and over 100,000 students use WordSmart as part of their learning curriculum.

Background
David A. Kay formally incorporated WordSmart Educational Technology in 1993. Mr. Kay is widely regarded as an industry pioneer and has been actively involved in the computer industry for more than three decades. As the Vice President of Marketing, Mr. Kay spearheaded the growth of KayPro Corporation (KayPro Personal Computers) from a small electronics company into a $100 million industry leader.

WordSmart’s products are based on the work of Johnson O’Connor, a pioneer in the field of educational testing. Despite the prevailing assumption decades ago that intelligence was predetermined, O’Connor believed that intelligence was not strictly innate. He proposed that both innate aptitudes and learned information constituted intelligence, and that it could be heightened and improved. Evidence of significant improvement on intelligence tests after preparation supported this theory. Trying to understand this dynamic component of intelligence, O’Connor found that an extensive vocabulary is the single most important indicator of lifetime success, whether financial, professional, or personal.

About Our Research
From preschool to continuing education, our mission is to improve the base of knowledge—vocabulary—through easy-to-use interactive software at an affordable price.

More than 70 years of research at the Johnson O’Connor Research Foundation Inc. has shown that vocabulary is the single biggest indicator of success—be it financial, personal, or otherwise.

A strong vocabulary improves reading comprehension and speaking skills, helping you interact with the world around you. Also, it gives you the power to expand your own thoughts and communicate them better.

Our software is developed with you in mind. An initial test determines your ideal learning level. Afterward, the program continues to assess your progress to ensure that you are continuously learning at your optimal level. This way, your intake is efficient and internalized, long-term.

Each lesson, from basic phonics to SAT preparation and beyond, is presented in 5 unique multi-sensory modes to integrate multiple learning pathways. Your needs are catered to, whether you are a visual, audio, or hands-on learner.

This means that WordSmart software is customized, and increases in difficulty as your vocabulary and reading comprehension grow. This is ideal for all learning levels. Advanced students use it to excel while challenged students use it to close the gap.

Books by Johnson O'Connor
Born that Way, 1928
Psychometrics, 1934
Too Many Aptitude Women, 1941
Ideaphoria, 1945
Aptitudes and Languages, 1944
Structural Visualization, 1948
The Unique Individual, 1948
English Vocabulary Builder, 1948

5 Dictionaries the WordSmart Program is Based On
A New English Dictionary on Historical Principles (referred to as: Oxford English Dictionary or O.E.D.)
The Century Dictionary-an Encyclopedic Lexicon of the English Language (referred to as: The Century Dictionary)
Cyclopædia or, an Universal Dictionary of Arts and Sciences (referred to as: Chambers Dictionary)
Websters - an American Dictionary of English Language (referred to as: Websters1828)
An Universal Etymological English Dictionary - (referred to as: Bailey's Dictionary)


WordSmart
10025 Mesa Rim Rd.
San Diego, CA 92121

Phone:
858-565-8068

Toll Free:
1-800-858-9673 ext 181
FAQ/Support
If you have any questions about a product, one of our Educational Consultants (EC) would be glad to help. You can reach an EC at: 1-877-757-8589, Monday to Friday: 9:00 am – 9:00 pm PST or Saturday: 9:00 am – 4:00 pm PST.

Customer Servicecontact form
To speak with a customer service professional about your account, questions about products, or to get a return authorization number, please call 1-800-641-9673, Monday to Friday: 9:00 am – 5:00 pm PST, or fill out the contact form.

Note: In order to make changes to your account or to obtain a return authorization number, you must speak directly to a customer service representative.

Technical Supportcontact form
Our technical support department can be reached during normal business hours. Please call 1-800-858-9673 op 1, Monday to Friday: 9:00 am – 5:00 pm PST, or fill out the contact form.

FAQ - General Questions
Is the WordSmart software based on scientific research?
WordSmart Software is based on more than 70 years of research at the Johnson O’Connor Research Foundation. Dr. O’Connor showed that vocabulary is the single biggest indicator of success—be it academic, financial, or professional.
Can increasing your vocabulary really increase your IQ?
Yes! The size of your vocabulary is one of the best indicators of how well you will do on an IQ test, as well as standardized tests.
There are multiple levels to the WordSmart program, how do I determine which level is best for me or my student?
Because each student is different, even students within the same grade level, we have created the WordSmart Challenge placement program. This will be sent as a free gift in your trial WordSmart package and an online version of this test is available. Any student can take this test and at the end of the program it will show what level of the WordSmart series that student should use. We suggest that the student take the challenge 2–3 times and whatever level the challenge suggests most often is where the student should start.
Does the WordSmart product prepare you for both the SAT and the ACT?
Yes, WordSmart is a general knowledge program which will assist students in the preparing for both college entrance exams. WordSmart is so confident the program will help to increase the student's SAT/ACT score that we offer a guaranteed increase on both tests.
How long does your SAT/ACT guarantee last?
You have up to two years after the date of purchase to take advantage of our SAT/ACT guarantee.
Can I exchange my order for a different level?
Yes, but only within the initial 30-day trial period. If you would like to exchange your WordSmart product for a different level please contact the customer service department.
Can I get extensions on my 30-day trial?
Yes, but you must contact customer service, before the end of the trial period, in order to be granted an extended evaluation time.
When can I expect to receive my order?
Your product should arrive five to seven business days after you place the order.
Do I have to pay a shipping and handling cost for this item?
Yes, the cost of shipping both to the customer and back to WordSmart (if the item is returned) is the responsibility of the customer.
There was an insert in my order that said I would receive free gifts for referring friends. How do I get those gifts?
To receive each gift, the friend(s) that you refer to WordSmart must contact us by phone or by completing the online form.

Technical Questions
Where can I find my Product Serial Number/Activation Code?
The product serial number and the activation code are the same thing. The Activation Code is located in two places: on your invoice (right under the list of products you received), and on the sheet attached to you invoice, which says "Attention" at the top of it. On the "Attention Sheet" the Activation Code is in large letters, inside a box. This sheet also has detailed instructions pertaining to the activation of your product. The Activation Code/Serial Number will only needed to be installed one time - additional volumes do not require a key if you already have at least one WordSmart volume installed on your computer.
What if I have technical problems or don’t know how to load the program?
WordSmart offers free technical support to all our customers. Simply write to the technical support department or call 1-800-858-9673 op 1. If a technician is not available for immediate assistance, leave a message and someone will contact you shortly.

Software Patches



Educational Consultants
1-877-757-8589

Customer Service:
1-800-641-9673

Tech Support:
1-800-858-9673 op 1

Vocabulary Articles
The Importance of Vocabulary
Annotated Bibliography on Vocabulary and Success
Shoot for the Stars - A Practical Guide for Helping Your Child Achieve Success in School and the Workplace
Knowledge of Words
Memorizing Vocabulary Words
Should You Learn Vocabulary Words from a Dictionary?
Advantages of an Educated Vocabulary
English Vocabulary Building
Vocabulary Building Programs
Great Vocabulary Builders
Improve Your Child’s Vocabulary
Vocabulary Building

SAT Prep Articles
Correlations Between O’Connor’s General Scale Score and SAT Verbal
Do Well on the SAT Exam
Preparing Your Kids for College

General Articles
Take a Piece of the Ivy!
As Brain Changes, So Can IQ
Increase Vocabulary To Boost Your IQ


“Success depends on how well you express yourself…. with WordSmart you can develop a more varied vocabulary and enrich your communication skills.”

—CD-Rom World
We have the Answers!
And we studied hard to find them!

At WordSmart we love learning, and believe in the success and accomplishment that comes from it. We also strive to share our knowledge with others so they can have the same joy and opportunity that we have found. So, get yourself a piece of the WordSmart Learning System and see what you can do!

"Learning is not attained by chance, it must be sought for with ardor and attended to with diligence!"

— Abigail Adams

Copyright © 2012 WordSmart ® All rights reserved